Terms & Conditions
Privacy & Security
Placing orders online via Homelandsix.com website is the fastest, most reliable and secure method to transmitting your order to us. Our customer service representatives are available daily to answer any questions you may have via “Online Chat” or “Contact Us”. If you prefer to submit your order via email or phone; one of our representatives will be happy to assist.
Changes to your order should be confirmed with one of our representatives as soon as possible. If the change is relevant to a custom made product, changes made after the original product(s) are produced may require the customer to pay for them to be re-manufactured. Customers will be responsible for any return shipping charges as well as the cost to ship the new product for any changes made to stock products after shipping has occurred.
Visit our Frequently Asked Questions (FAQs) page for answers to the most common questions.
Expedited production and RUSH service are available on most products to include custom products. RUSH services is a guaranteed delivery service. It is the customer’s responsibility to choose the most expeditious shipping method when selecting RUSH services. In the rare event a RUSH order doesn’t meet its delivery date, Homelandsix.com will refund the RUSH cost only. If you have any questions or concerns with your ordering meeting a specific deadline, please “Chat Online” or “Contact Us”.
Payment, Pricing & Promotions
Orders are not validated until both payment is received and approved by management. “Order Confirmation” email and status is only acknowledgement that our system has received your order. Payment for products must be made prior to shipping. Any deviation from this requirement must be approved by management. Pricing is subject to change without notice. Homelandsix.com reserves the right to refuse or amend any order in which pricing is incorrectly displayed on the website or calculated in the shopping cart. We will notify via email in the event this occurs on your order.
Promotions, discount codes and/or coupons are subject to validation and Homelandsix.com reserves the right to refuse any discount at its discretion. Invalid promotions, discount codes and/or coupons will not be accepted. In the event an erroneous discount is used, Homelandsix.com will contact you to resolve the issue before the order is accepted and approved.
Shipping & Delivery
When placing an order please select a shipping method desired. Due to our high shipping volume of straps , holsters and accessories, our rates are optimized with Fedex ensuring you get the best rates possible. Homelandsix.com and associated companies do not assume responsibility for shipping delays or damage by shipping carriers such as Fedex, UPS and USPS caused by weather, address correction or other extraordinary events not within our control. If your project is time sensitive, we recommend choosing an expedited shipping method to arrive a day or two earlier than your desired date. Homelandsix.com and associated companies reserve the right to modify shipping methods in order to meet due dates requested by customer; however, customer may be responsible for additional shipping charges. In most cases, Homelandsix.com will make every effort to contact the customer for approval of additional charges.
Returns & Replacements
Radio Straps can be replaced under our 5 Year Warranty if they meet our required criteria listed on our Radio Strap Warranty page.
Returns are not authorized for custom made products.
Unused stock products may be returned within 7 business days of receipt, and customer will be responsible for the cost of shipping plus any restocking charge(s). Discounts such as "Free Shipping" do not apply to returns or replacements.
If a product has a manufacturing defect, both custom and stock products will be replaced at Homelandsix.com’s expense. Please “contact us” to receive a Return Merchandise Authorization” (RMA) and return shipping label (if required). Returns should include a copy of the RMA and original order confirmation page in the package to the address:
Attn: Return Dept
4301 31st Street N
St Petersburg, FL 33714
Your account information can be accessed via “My Account” page when you login to Homelandsix.com website. Your billing and shipping addresses, recent orders and other associated account information is accessible and can be updated.
Marketing & Advertising
Homelandsix.com reserves the right to use custom made products and those manufactured at our production facility for marketing and advertising purposes. Customers who wish to not have their design displayed on our website(s) or in our marketing collateral must submit a request through our website contact form “https://www.homelandsix.com/pages/contact-us”. If a request is made, we will make every effort to honor the request; however, due to the extremely high volume of orders in our facility we cannot guarantee the request will be effective. Placing an order acknowledges these conditions.